Gone Whale Watching

Terms of Service

Last updated June 1, 2026

These terms govern your use of the Gone Whale Watching website and the booking of our tours and charters. By using this site or booking a trip, you agree to these terms.

Tours & sightings

Our tours operate on the open ocean and depend on weather, sea conditions, and wildlife. While we have an exceptional sighting record and quote real, honest odds, wildlife is wild — sightings are described as probabilities and cannot be absolutely guaranteed except where a specific written guarantee is stated for a particular tour (for example, the Premium 5-Hour Extended Whale Watch's "guaranteed sightings or book again free"). Quoted success rates and seasonal odds reflect past results and are not promises of any individual trip's outcome.

Booking & payment

Calendar tours are booked and paid through FareHarbor, our third-party reservation provider, subject to its terms. Private charters, the 5-Day Maui Experience, and group or mission trips are arranged directly with us by phone or email. Some tours have published prices; others are quoted at the time of booking. Extended trips that travel into outer Mexican waters require valid passports for all guests.

Cancellations & weather

Because we operate small, high-speed vessels open to the elements, trips may be rescheduled or canceled for unsafe conditions at our discretion. Cancellation, rescheduling, and refund terms are provided at the time of booking through FareHarbor or in your direct booking confirmation.

Safety & conduct

All vessels are U.S. Coast Guard inspected. Guests must follow crew instructions at all times for their safety and the welfare of the wildlife. We observe marine mammals responsibly and in accordance with applicable wildlife-viewing guidelines. The captain may decline boarding or end a trip for behavior that endangers guests, crew, the vessel, or wildlife.

Assumption of risk

Ocean activities involve inherent risks. By booking, you acknowledge these risks and agree to any waiver or liability terms presented at the time of booking or boarding.

Website content

Content, imagery, and the Gone Whale Watching name and logo on this site are owned by Gone Whale Watching and may not be used without permission. Photography depicts real trips on San Diego waters.

Contact

Gone Whale Watching
1617 Quivira Rd, San Diego, CA 92109 (dock at Sportsmen's Seafood, Mission Bay)
Phone: (858) 500-2568
Email: info@gonewhalewatching.com

These terms are provided for general information and do not constitute legal advice.